8 replies to this topic

[Flisker]

Hey all,

I am currently on O2 Home Access package and I am now absolutely FED UP with the slow speeds (I am waiting to see if this traffic management will do them justice). I am looking at Plusnet Unlimited package since I am a heavy gamer and I download the odd stuff which I would like solid speeds.

One problem, what is their FUP like and their traffic management? Also any things I should be aware of or anything.

Thanks,
Chris

[Ashley]

Quite a lot of O2 Home Access users have switched over to Plusnet (from what i've read on the O2 forums anyway), so they must be doing something right. Then again, saying that they are owned by BT, and we all know what BT are like when it comes to traffic management!

Personally, I'd wait to see if the traffic management makes any effect on the network, I know it means staying with O2 for now with their abysmal service (believe me, I was on Home Access before O2 moved me over to LLU), however if your absolutely desperate, then i'd suggest moving elsewhere.

I'd be cautious moving to Plusnet though imho as their unlimited package doesn't seem all that its cracked up to be! It looks like they traffic manage even the unlimited package, look...

http://www.plus.net/...unlimitedspeeds

Have you looked at Sky's broadband offering, they're supposed to be very good.

[JackDinn]

yea i second what Ash has said,

im waiting to see how this O2 traffic management goes, small possibility it will be turned on tomorrow , im not to bothered anyhow (O2 is still not charging me)

as for "unlimited package" is that on BTw or LLU ? i would have thought all the ISP's would have stopped advertising Unlimited by now for BTw & didn't think there were any other than O2 left. be careful and read all the T&C's make sure you can get out if you need.


when i was thinking about migrating i was looking at Fast.co.uk v good reputation.

[Flisker]

It's on BTw as I do not have any LLU on my lovely market 1 exchange.

http://www.kitz.co.u...net_shaping.htm < I've already looked at the traffic management they do. My only problem is, is that I use a lot of bandwidth each month (approx. 15-20GB a week or more) and I only go for unlimited for data usage so I know that I wont be charged extra or capped.

I am also going to wait to see what tomorrow brings and if the speed (and latency) is still crap tomorrow I will hopefully be placing an order with plusnet. Can any of you find the T&C? because I can't.

[JackDinn]

T&C's plusnet

haven't read it but have a good hard look yourself & if i get time ill have a look as well.

[Flisker]

I don't know which part is for Broadband and which isn't lol.

[JackDinn]

well they do this intentionally to make it as difficult to understand and therefore use against them but at a quick glance you got

Plusnet Broadband Family service terms (EDIT:- just found there link here dont work, but its about half way down the page)

Plusnet Broadband price terms

&

FUP

[SpencerUk]

Plus net is Basically BT..A network diagram of them below


curtorsey of Kitz

Whoever you go with if not LLU is just a rebadged ipstream product...Clara.NET is the one i would personally choose..Yeah sure, Little on expensive side but been around 12+ years plus and reliable

[Pogsquog]

I was on plus.net, and had big problems with the ADSL connection continually hanging, still connected, meaning I had to restart my router to make it come back to life. I contacted them, and they said they could investigate, but they'd have to charge me a big fee if it wasn't their fault. I changed provider instead, problem solved. Unfortunately, I changed to 02, and currently have grief with a horribly slow connection (o2 access = >100ms ping 0.5Mb max download, greeeeat)